Cleaning a navajo rug
Cleaning the fringe on an oriental rug
Dusting an oriental rug with a rug badger

We clean all rug types!

We clean all rug types, even rugs that are not considered oriental rugs. Some of the types we clean are: oriental rugs, tufted wool rugs, flat-weaves, synthetic, sisal and jute just to name a few. We even clean the rugs most other rug washers won't touch. If you've been told that your rug cannot be cleaned because it is a "bleeder" (this means the dyes will "bleed" when cleaned) then you've found the right company. We have the experience and knowledge to clean any rug even the "bleeders."

We clean rugs from around the world!:
  • Persian
  • Turkish
  • Navajo
  • Karastan
  • Chinese
  • Hides and animal skins
  • Synthetic
  • ...and more!

How is an oriental rug cleaned?

Oriental rug cleaning is a highly technical process that can only be properly and safely accomplished by trained and experienced rug washers. It's completely different than any carpet cleaning method you've ever seen.

All rugs are cleaned at our rug cleaning facility located in Olathe, KS. Owners Michael and Travis wash each rug individually using 100% wool-safe detergents and equipment. They have each been trained and mentored by some of the most respected rug washers in the US.

Step 1 - Thorough rug inspection

Rug inspection

An absolute must before we touch your rug. We will identity the type of rug, size and any issues that need special attention.

Types of pre-existing damage include:

  • Odors
  • Stains
  • Fiber damage
  • Fringe and side chord unraveling
  • Dye bleeding/migration
Most damages to rug can be corrected through rug cleaning or rug repairing.

Step 2 - Dye stability testing

Rug dye bleed test

Dye testing is the step in the process where we identify potential dyes that can come loose from the fiber; this is known as dye bleeding.

Why it's important

Our dye testing process helps identify rugs that have unstable dyes. Once identified, proper steps can be taken to help lock dyes in place as well as hold loose dyes in suspension during the cleaning process.

Step 3 - Gentle rug dusting and dry soil removal

Full immersion rug wash

Because of the naturally dull appearance of wool, it hides soil well. An 8x10 rug can hold several pounds of dirt in its fibers and foundation. Simply put, maintenance can be overlooked because the rug does not appear soiled.

How we do it

The rug is first thoroughly vacuumed front and back with a hepa vacuum. We then use a professional grade rug duster that will gently vibrate all dry dirt, allergens and grit from the fiber content and foundation. After dusting, we then vacuum the rug again.

Step 4 - Rug wash

Washing a Navajo rug with a brush

At Kansas City Rug Cleaning & Repair, we combine old cleaning methods used for centuries with modern day equipment and wool-safe products. Many experts in the rug cleaning industry refer to this cleaning method as 'river washing.'

Woven rugs are cleaned and agitated with wool-safe products, and then rinsed with pH neutral, soft water.

Fiber content and level of soiling will determine the method of cleaning. Rugs are cleaned with wool-safe rug shampoo, maximizing cleanability and protecting the fibers of the rug.

Step 5 - Spot stains and/or urine treatment

Rug spot removal

Because wool is very absorbent, it allows rug makers to manufacture bright beautiful rugs because dyes will adhere more easily than synthetic fibers. The draw-back is that it's easily stained because of its absorbency. Spotting stains can be done before and after the rug wash process. We use wool-safe spotting cleaners that will not remove dyes from the fibers.

Wool is a fantastic fiber to hide soiling. It has many layers of cuticles that can hide the dirt and grit making it visually harder to detect soiling. Just because a rug does not appear dirty does not mean it's clean. We go the extra mile on every rug to ensure maximum cleaning.

Step 6 - Controlled drying

Rug drying system

After the rug wash process, the rug is transferred to our rug drying room. This room is temperature and humidity controlled with industrial grade air movers and dehumidifiers. There are several drying methods used in the industry, the one we choose for your rug is determined on the rug type.

Step 7 - Fringe detail and cleaning

Cleaning fringes on a wool rug

Fringe cleaning and detailing is the final step in the cleaning process. A fringe shampoo is gently massaged in to the fringe then after a short dwell time, is extracted to remove any remaining soils built of from years of foot traffic and wear. When properly cleaned, fringes can be restored to their natural color.

But keep in mind that absolute white is generally not the original fringe color. Fringes are just a by-product of the weaving process. They are warp yarns that span the length of the rug and are typically made of cotton. You could call the fringes/warp yarn the 'skeleton' of the rug. Unfortunately cotton does not have the same soil hiding capabilities as wool because it lacks the layers of cuticles, but it is very durable.

Step 8 - Post inspection

Rug inspection

Just as a pre-inspection is important to precede the rug wash, it's important to post-inspect before delivery. All inspections are performed by a certified technician. We look for dye loss/migration, soiling, fringe condition and more. We always take before and after pictures and document everything we do.

Step 9 - Wrap, tag and deliver!

Wrap and deliver area rug

When the rug first comes in, it is tagged with the customers information.. When it's ready for delivery, it's groomed then wrapped in plastic tubing to ensure safe travels from our rug facility to your home.